Frequently Asked Questions
Everything you need to know about your Dico Copenhagen experience.
Where does Dico Copenhagen ship to?
We offer worldwide shipping. Delivery times vary by region, typically taking 2-4 business days within Europe and 5-7 business days for international orders.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking link so you can follow your package's journey.
What is your return policy?
We offer a 14-day return window from the day you receive your order. Items must be in original, unworn condition with all tags and packaging intact.
What materials do you use for your footwear?
Dico Copenhagen is committed to quality. We primarily use high-grade Italian leathers and premium materials to ensure both comfort and durability in every pair.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and local payment options like MobilePay for our Danish customers.
How do I find the right size?
Most of our styles run true to size. We provide a detailed size guide on each product page to help you find the perfect fit based on your measurements.